Privacy Policy
Last updated: 6 April 2026
Tradies4me ("we", "us", "our") operates the website tradies4me.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with the New Zealand Privacy Act 2020.
1. Information we collect
We may collect information in the following ways:
- Location data: With your permission, we collect your approximate location to show tradies near you. This is processed in your browser and not stored on our servers.
- Search queries: The trade types and locations you search for, used to deliver relevant results.
- Account information: If you register as a verified tradie, we collect your name, email address, business name, phone number, and trade type.
- Payment information: Processed securely by Stripe. We do not store credit card numbers.
- Contact form submissions: Your name, email, and message when you contact us.
- Usage data: Anonymous analytics data via Google Analytics (page views, device type, referral source).
2. How we use your information
We use the information we collect to:
- Show relevant tradie search results near your location
- Process and manage verified tradie subscriptions
- Respond to your enquiries and support requests
- Improve our website and user experience
- Display relevant advertisements via Google AdSense
- Comply with legal obligations
3. Third-party services
We use the following third-party services that may collect data:
- Google Maps Platform: For location search and tradie listings (Google's Privacy Policy applies)
- Google Analytics: For anonymous website usage statistics
- Google AdSense: For serving advertisements
- Stripe: For secure payment processing
- Firebase: For authentication and data storage
- Cloudflare: For website hosting and security
- Formspree: For processing contact form submissions
4. Cookies and tracking
We use cookies and similar technologies for website functionality, analytics, and advertising. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.
5. Data storage and security
Your data is stored securely using industry-standard encryption. Tradie account data is stored in Firebase (Google Cloud) with servers that may be located outside New Zealand. We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure.
6. Your rights under the Privacy Act 2020
Under New Zealand's Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
To exercise these rights, contact us at our contact page.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy. Verified tradie accounts are retained while the subscription is active and for 12 months after cancellation. Contact form submissions are retained for 24 months.
8. Children's privacy
Our service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy or wish to make a complaint, please visit our contact page or write to the Privacy Officer at Tradies4me.
You may also contact the Office of the Privacy Commissioner at privacy.org.nz if you are not satisfied with our response.